#9 ・ 12 out of 100

Surge

Score breakdown

Identifiable operator8 / 30

8/8The company name is the same across official pages, terms and the store's seller name
0/6No representative or responsible person named
0/8No Japanese corporate number found (no Japanese company or office could be confirmed)
0/4No address that can be checked against the registry
0/4The corporate number is not shown on the official site

Legal disclosure (特定商取引法)0 / 30

0/30No 特定商取引法 disclosure page found

Published prices4 / 15

4/15No prices on the official site; amounts appear only in the app-store listing

Age check0 / 15

0/15No age-check method stated

Support for users in Japan0 / 10

0/3No Japanese version of the terms of service
0/3No Japanese version of the privacy policy
0/4Does not say you can contact support in Japanese

Operator

Operator: Cosmic Latte s.r.o.
Country: Czechia
Representative: Not found
Japanese corporate number: Not found

Legal disclosure (特定商取引法に基づく表記)

No disclosure page was found.

Facts we confirmed

No 特定商取引法 disclosure page was found (we checked the official site's Japanese footer, sitemap, terms, privacy policy, FAQ and the operating company's site)
Searching Japan's corporate number registry for the company name (Latin letters and katakana) found no company corresponding to Cosmic Latte s.r.o. (there is a Japanese company with a similar name, but the official pages don't mention it)
The operator is "Cosmic Latte s.r.o." in Prague, Czech Republic; the terms give its Czech company registration number and commercial register details. No representative, responsible person or phone number was found on the official site
The house number of the address is 「687/23」 in the official site's Japanese footer but 「678/23」 in the terms and privacy policy
The official site has a Japanese version, but the terms and privacy policy hosted under Japanese URLs are in English, and no Japanese translation was found
The official site's price field says 「無料（任意でプレミアムあり）」 (free, with optional premium) and gives no amounts; the Japanese App Store listing shows amounts in yen
The FAQ says payments are processed only through the App Store and Google Play, and that Surge itself cannot cancel subscriptions
The terms and community guidelines set the minimum age at 18, but no description of how age is checked was found. Selfie verification is described as matching the user to their profile photos
The official site's Japanese pages give a contact email address, but we found no statement that you can contact them in Japanese. The Japanese App Store description says 「Surgeは日本語を話します！」 (Surge speaks Japanese!)
The member count differs between the official site and the operating company's site (「850万+」 (8.5 million+) on the official Japanese top page, "7.4m+" on the operating company's site)

The app's own claims

Wording the app uses officially. We have not verified it and it is not used in the score.

「850万+ 世界中のメンバー（Surge調べ）」（Surge 公式サイトの日本語トップ）
「1,000万+ 毎月送信されるメッセージ」（Surge 公式サイトの日本語トップ）
「4.5 米国App Storeで2万件以上の評価」（Surge 公式サイトの日本語トップ）
「本人確認済みのゲイ、バイ、トランス、クィアの男性と、近くでスワイプ、マッチング、チャット。」（Surge 公式サイトの日本語トップ）
「私たちのチームがすべての通報を48時間以内に確認し、コミュニティガイドラインに違反したアカウントを削除します。」（Surge 公式サイトの日本語トップ）
「7.4m+Happy users of Surge」（運営会社 Cosmic Latte の公式サイト）
「24時間365日の管理者サポート：Surgeは日本語を話します！」（日本の App Store の説明文）

Sources

Checked: 2026-10-19

This ranking compares what is officially written. It does not judge whether an app is safe or lawful. Everything is as of the check date and can change.

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